BBT Bank Complaints and Reviews

Submit ›
  • Customers like
    • Are rude and crooked2
  • Customers don't like
    • Compliance with reg e3
    • Stole my money2
    • Worst customer service2

  • 11 hours ago
  • Banks
  • Libuse, Louisiana
  • 3

I live in a very rural community. Previously, I was with citibank. Mostly,I did my banking online, so I chose to stay with bbt after citibank sold out. It has been a TERRIBLE decision. From holding pay checks for five days, to requiring a notarized letter to close the account...I have never been so angry with a bank. I cannot go into the bank to get anything straightened out because there is no... Read more

Was this review helpful? 0 0

  • Aug 17
  • Banks
  • Jupiter, Florida
  • Banking Service
  • 13
  • REVIEW RATING 3/5

the atm said i could not withdraw cash. i went to another branch. when i check my account balance , i was charged the $ 20.00 i was told i could not withdraw. i have made several calls just the run around. the local branch said they would call me back. i filed a dispute, they can't find it. worst bank horrible service. everyone should move their accounts! they just dump you... Read more

Was this review helpful? 0 0

  • Aug 06
  • Banks
  • Independence, Kentucky
  • Bbt Bank Banking
  • 36
  • REVIEW RATING 5/5

I just recently changed banks and went to BB&T, because my daughter banks there and had great things to say about them. I had 3 deposits post on the same day (Friday) from direct deposit, I took my family to dinner Friday, and the kids to do some light school shopping on Saturday. Come Monday I had $118 left in my account and I made 2 purchases totaling $63, leaving $55 in my account. I ran... Read more

Was this review helpful? 0 0

  • Aug 04
  • Banks
  • High Point, North Carolina
  • Bbt Bank Checking Account
  • 6
  • REVIEW RATING 3/5

Could you please explain to me why i will rext to check my bank amount amd it will text back saying i have money i will then buy something and then i will text back to check amount and it will text back an amount minus what i just spent then a week later ill have those transactions on my acct or ill buy several smaller items then later on a big one that over drafts the acct and then check the... Read more

Was this review helpful? 0 0

  • Jul 20
  • Banks
  • Richardson, Texas
  • Bbt Bank Home Equity Loan
  • 29
  • REVIEW RATING 4/5

I am currently selling a home and the buyer is going through bb&t bank. We had a closing date all set up, I moved all of my belongings out of my house only for it not to go through. I called the banker that was dealing with the loan numerous times and she would not return my call. I finally got in touch with her to let her know what was going on and if she could give me any information as... Read more

Was this review helpful? 0 0

  • Jul 13
  • Banks
  • Beaufort, South Carolina
  • Bbt Bank Checking Account
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

My wife is Brazilian and in the process of getting her green card. She sews little girl dresses as a part time business. Most of the time she gets paid via a paypal account I set up for her, but occasionally a customer writes her a check. She does not have a bank account because she doesn't have a SSN. Anwyays BBT tellers seem to have some kind of joy in not being able to deposit or cash a third... Read more

Was this review helpful? 0 0

  • Jul 11
  • Banks
  • Bradenton, Florida
  • Bbt Bank Banking
  • 18
  • REVIEW RATING 4/5

Merchant over charged my sale for double the price Iwas overcharged 305 five dollars by mistake They refunded the difference within 10 minutes. Those sons of *** toke 13 days to refund the money to my account , I called several times to the proper department and they would not even acknowledge my problem "They Do Not Talk to Card Holders" But the bastards sure got the money out of my account... Read more

Was this review helpful? 0 0

  • Jul 10
  • Banks
  • Alexandria, Virginia
  • Bbt Bank Banking
  • 25
  • REVIEW RATING 4/5

I made a deposit in my account, the teller told me the date it would be available, I went to the teller to make a withdrawal was able to get money out just to find out the money doesn't clear the date they tell you it's actually the next day. This is so unfair to the customer. If you tell a customer your funds are available on the 26th then that's what they expect and not the 27th. So confusing... Read more

Was this review helpful? 1 0

  • Jul 09
  • Loans and Mortgages
  • Athens, Tennessee
  • Bbt Bank Home Mortgage
  • 13
  • REVIEW RATING 4/5

- We were lied to about no early payoff penalty on a home note (we were told no penalty, $250 penalty if payed off before 3 years) - Completely fouled up the amortization schedule which we had to ask for - Told us our checking and savings accounts would be free since we had the home loan with them then charged us a $25 fee for inactivity on our savings account - After being instructed several... Read more

Was this review helpful? 0 0

  • Jun 26
  • Banks
  • Georgia, United States
  • Check Deposit
  • 34
  • REVIEW RATING 4/5

BB&T branch managers and brochure's falsely advertise that their general policy it to make the first $100 of check deposits available the same day of the deposit. When the bank errors in giving proper credit, they refer to their bank services agreement that contradicts what their branch managers and brochures clearly state. BB&T went as far as to reverse one $100 credit we were given.... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to BBT Bank. However, many companies do monitor reviews on our site.

 
×
You are reading about BBT Bank.
Filing a new complaint about
×