BBT Bank Complaints and Reviews

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    • Fees1
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    • Stole my money1

  • Jun 26
  • Banks
  • Georgia, United States
  • Check Deposit
  • 9
  • REVIEW RATING 4/5

BB&T branch managers and brochure's falsely advertise that their general policy it to make the first $100 of check deposits available the same day of the deposit. When the bank errors in giving proper credit, they refer to their bank services agreement that contradicts what their branch managers and brochures clearly state. BB&T went as far as to reverse one $100 credit we were given.... Read more

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  • Jun 09
  • Banks
  • Stockbridge, Georgia
  • Account
  • 38
  • REVIEW RATING 4/5

My mother passed away and we used her credit card in order to pay expenses regarding the sale and liquidation of her estate. I did not have a credit card and did not realize this was improper as I was not receiving betterment from this. I paid the bill in a timely manner and without notification they declined charges with no notice. Apparently, when I paid with my check the teller noticed it... Read more

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  • From mobile
  • BBT Bank
  • Jun 05
  • by anonymous
  • #646006

My fiance took his check up there to cash and there trying to charge him 8$ fee to cash?(and there was a note made to not charge him the fee in the system)! Even when his boss uses BB&T account and its even on the check. They must like screwing people that go through there bank.. Add comment

  • Jun 05
  • Banks
  • Bradenton, Florida
  • Check Deposit
  • 1
  • 1
  • 70
  • REVIEW RATING 4/5

We have a personal account with BB&T as well as a Small Business account. I received a check draft payment from a customer and went toward a BB&T in Sarasota to make the deposit but at 4:15 pm the branch was closed. I also had to go to another bank, PNC, to deposit 2 checks. I traveled about 10 minutes and located another BB&T and made my Check Draft deposit. They cleared the PNC... Read more

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  • May 18
  • Banks
  • Caracas, Capital District
  • Banking Account
  • 40
  • REVIEW RATING 4/5

i opened a paperless checking account in bankatlantic and they told me that there are no fee charges in the account cause it was paperless , for one year i didn´t had any charges and one they i was noticed about bt&t was buying bankatlantic . in almost two years bt&t took all my money. thieves !!!thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves... Read more

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  • Apr 21
  • Banks
  • Boca Raton, Florida
  • Banking Service
  • 53
  • REVIEW RATING 4/5

First of all to the person that says you should write down what you are spending? What are you . . . a friggen Neanderthal? Computer systems in 2015 should be able to do all the "writing down" for you. I was a BB&T customer for less than 6 months before I realized how antiquated and often inaccurate their computer systems were. Because of these horrible systems, I was charged unbelievable... Read more

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  • Apr 02
  • Loans and Mortgages
  • Red Springs, North Carolina
  • Loan
  • 50
  • REVIEW RATING 3/5

18 months left on 15 yr. loans. Said we didn't pay for 4 months when we HAD ALL payment receipts. Noone would make corrections that were clearly obvious. Rolled around w/every branch, dept., headquarter, etc. w/no one having the balls to step up and fix an easy mistake. Here we are a year later and we were just notified that BB&T sold our loan 2 months ago to SLS a Japanese Bank. SLS... Read more

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  • Apr 02
  • Banks
  • San Antonio, Texas
  • Bank Account
  • 50
  • REVIEW RATING 4/5

Due to acquisition, I am been switched to BB & T bank. Just looking forward from half month to get my debit card & account access. Its been half month I have no access to any of my citi bank accounts which has been transferred to BB & T. When I call BB & T costumer service, they only say all stuffs has been mail to you.And if you want it urgent better should pass by the bank.... Read more

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  • Mar 23
  • Credit Cards
  • Houston, Texas
  • Credit Card
  • 82
  • REVIEW RATING 5/5

So, I am one of the unlucky Citibank Clients that got switched over to BBT involuntarily. Being a happy Citibank customer who was always impressed by their superior customer service, this transition is an absolute nightmare for me. First of all, I never received a new card from BBT or any log-in information. Once I was cut off from Citibank, my checking and savings account literally disappeared.... Read more

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  • From mobile
  • BBT Bank
  • Mar 03
  • by anonymous
  • #602965

Why have a drive-thru with five pull in and only one person working it during lunch time. Whst a waste of time. 10 minutes in line to do a deposit. Add comment

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