BBT Bank Complaints and Reviews

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  • Customers like
    • Are rude and crooked1
  • Customers don't like
    • Compliance with reg e2
    • Way they tale advantage of customers1
    • Worst customer service1

  • Jul 20
  • Banks
  • Richardson, Texas
  • Bbt Bank Home Equity Loan
  • 17
  • REVIEW RATING 4/5

I am currently selling a home and the buyer is going through bb&t bank. We had a closing date all set up, I moved all of my belongings out of my house only for it not to go through. I called the banker that was dealing with the loan numerous times and she would not return my call. I finally got in touch with her to let her know what was going on and if she could give me any information as... Read more

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  • Jul 13
  • Banks
  • Beaufort, South Carolina
  • Bbt Bank Checking Account
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

My wife is Brazilian and in the process of getting her green card. She sews little girl dresses as a part time business. Most of the time she gets paid via a paypal account I set up for her, but occasionally a customer writes her a check. She does not have a bank account because she doesn't have a SSN. Anwyays BBT tellers seem to have some kind of joy in not being able to deposit or cash a third... Read more

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  • Jul 11
  • Banks
  • Bradenton, Florida
  • Bbt Bank Banking
  • 13
  • REVIEW RATING 4/5

Merchant over charged my sale for double the price Iwas overcharged 305 five dollars by mistake They refunded the difference within 10 minutes. Those sons of *** toke 13 days to refund the money to my account , I called several times to the proper department and they would not even acknowledge my problem "They Do Not Talk to Card Holders" But the bastards sure got the money out of my account... Read more

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  • Jul 10
  • Banks
  • Alexandria, Virginia
  • Bbt Bank Banking
  • 16
  • REVIEW RATING 4/5

I made a deposit in my account, the teller told me the date it would be available, I went to the teller to make a withdrawal was able to get money out just to find out the money doesn't clear the date they tell you it's actually the next day. This is so unfair to the customer. If you tell a customer your funds are available on the 26th then that's what they expect and not the 27th. So confusing... Read more

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  • Jul 09
  • Loans and Mortgages
  • Athens, Tennessee
  • Bbt Bank Home Mortgage
  • 12
  • REVIEW RATING 4/5

- We were lied to about no early payoff penalty on a home note (we were told no penalty, $250 penalty if payed off before 3 years) - Completely fouled up the amortization schedule which we had to ask for - Told us our checking and savings accounts would be free since we had the home loan with them then charged us a $25 fee for inactivity on our savings account - After being instructed several... Read more

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  • Jun 26
  • Banks
  • Georgia, United States
  • Check Deposit
  • 28
  • REVIEW RATING 4/5

BB&T branch managers and brochure's falsely advertise that their general policy it to make the first $100 of check deposits available the same day of the deposit. When the bank errors in giving proper credit, they refer to their bank services agreement that contradicts what their branch managers and brochures clearly state. BB&T went as far as to reverse one $100 credit we were given.... Read more

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  • Jun 09
  • Banks
  • Stockbridge, Georgia
  • Account
  • 50
  • REVIEW RATING 4/5

My mother passed away and we used her credit card in order to pay expenses regarding the sale and liquidation of her estate. I did not have a credit card and did not realize this was improper as I was not receiving betterment from this. I paid the bill in a timely manner and without notification they declined charges with no notice. Apparently, when I paid with my check the teller noticed it... Read more

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  • From mobile
  • BBT Bank
  • Jun 05
  • by anonymous
  • #646006

My fiance took his check up there to cash and there trying to charge him 8$ fee to cash?(and there was a note made to not charge him the fee in the system)! Even when his boss uses BB&T account and its even on the check. They must like screwing people that go through there bank.. Add comment

  • Jun 05
  • Banks
  • Bradenton, Florida
  • Check Deposit
  • 1
  • 1
  • 91
  • REVIEW RATING 5/5

We have a personal account with BB&T as well as a Small Business account. I received a check draft payment from a customer and went toward a BB&T in Sarasota to make the deposit but at 4:15 pm the branch was closed. I also had to go to another bank, PNC, to deposit 2 checks. I traveled about 10 minutes and located another BB&T and made my Check Draft deposit. They cleared the PNC... Read more

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  • May 18
  • Banks
  • Caracas, Capital District
  • Banking Account
  • 44
  • REVIEW RATING 4/5

i opened a paperless checking account in bankatlantic and they told me that there are no fee charges in the account cause it was paperless , for one year i didn´t had any charges and one they i was noticed about bt&t was buying bankatlantic . in almost two years bt&t took all my money. thieves !!!thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves... Read more

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