BBT Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 226-5228
    General Account Information and Debit Cards

Customer Service:

  • (888) 228-6654
    BB&T online banking support
  • (888) 833-4228
    Hearing impaired clients: TDD

Bb&t Investments:

  • (800) 453-7348

Bb&t Wealth:

  • (800) 388-3085

Business Customer Service:

  • (727) 549-1202
    Association Services
  • (888) 722-6669
    Association Services
  • (800) 532-0354
    BB&T Equipment Finance
  • (804) 649-3972
    Capital Markets
  • (800) 774-8179
    Cash management & disbursement - Client Support
  • (800) 810-5625
    Cash management & disbursement - Inquiries
  • (336) 733-2752
    Commercial lending offices
  • (800) 682-6902
    Corporate Trust
  • (800) 240-2147
    Foreign exchange trading desk
  • (877) 643-6227
    Insurance - Preferred business sales center
  • (877) 672-4228
    Merchant Services
  • (877) 228-7765
    Payroll Services

Complaints/ Feedback:

  • (888) 628-3926

Credit/ Debit Cards:

  • (800) 397-1253
    Business
  • (800) 476-4228

Easysend:

  • (866) 785-3614

Insurance:

  • (800) 990-4228
    Claims center
  • (800) 474-1471
    Life and Health Insurance sales center
  • (800) 422-8448
    Personal insurance sales center
  • (800) 228-1820
    Personal insurance service center

Loans And Bb&t Dealer Finance:

  • (888) 562-6228

Mortgages:

  • (800) 295-5744

BBT Bank Email:

Message this business
Send Message
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Corporate Office Address:

BB&T Association Services
P.O. Box 2914
Largo, FL 33779-2914
USA

Other Info (opening hours):

Credit Report Disputes:

BB&T Retail Lending

Attn: Credit Dispute Department

PO Box 1847

Wilson, NC 27894

More contact details

BBT Bank Rating Based on 131 Reviews

Rating details

1.5
more details
Customer service
Reliability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of BBT Bank Customer Service Calls

814 TOTAL
CALLS
04:44 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BBT Bank?

Account Question:

  • “Balance on my acct”
  • “You locked my account with no reasons”
  • “My account”

Payments and Charges Question:

  • “Payment”
  • “I need my debit card info”
  • “Unauthorized transaction”

Request for Information Question:

  • “Checking account”
  • “Need to check my balance”
  • “Verification”

Cards Question:

  • “Card promblemstolen credit card”
  • “Lost my card”
  • “Debt card issue”

Product/ Service Question:

  • “Loan”
  • “Need a letter showing auto loan is pd in full”
  • “Withdrawal”

Staff Question:

  • “Speak to manager.”
  • “Customer service”
  • “To speak with a manager”

Employment Question:

  • “401k plan”
  • “401k”
  • “To get my tax information for my 401k tax papers sent to me”

Shipping and Delivery Question:

  • “Perdí mi tarjeta del banco”
  • “I have not received my debit card”
  • “I have not received the Account opening bonus”

Activation/ Cancellation Question:

  • “Cancel card”
  • “Activate Apple Pay”
  • “Renewe no credit card”

Return/ Replace Question:

  • “Change autopay date”
  • “Get my overdraft fee returned”

Refund Question:

  • “Refund”

Other Question:

  • “Online banking”
  • “Regarding overdraft”
  • “BB&T AFTER HOURS NUMBER”

Compare BBT Bank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

PNC Bank image
860 reviews
1.4
Wells Fargo image
1949 reviews
1.5
Chase Bank image
2368 reviews
1.7
Write a review
Do you have something to say about BBT Bank? What happened? What can we help you with?
Submit review Don't show this popup