Contact BBT Bank Customer Service
BBT Bank Phone Numbers and Emails
Toll-Free Number:
-
(800) 226-5228General Account Information and Debit Cards
Customer Service:
-
(888) 228-6654BB&T online banking support
-
(888) 833-4228Hearing impaired clients: TDD
Bb&t Investments:
-
(800) 453-7348
BBT Bank Email:
Message this business
Contact Information
Corporate Office Address:
BB&T Association Services
P.O. Box 2914
Largo,
FL
33779-2914
USA
Other Info (opening hours):
Credit Report Disputes:
BB&T Retail Lending
Attn: Credit Dispute Department
PO Box 1847
Wilson, NC 27894
Summary of BBT Bank Customer Service Calls
814
TOTAL
CALLS
CALLS
04:44
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BBT Bank?
Account Question:
- “Balance on my acct”
- “You locked my account with no reasons”
- “My account”
Payments and Charges Question:
- “Payment”
- “I need my debit card info”
- “Unauthorized transaction”
Request for Information Question:
- “Checking account”
- “Need to check my balance”
- “Verification”
Cards Question:
- “Card promblemstolen credit card”
- “Lost my card”
- “Debt card issue”
Product/ Service Question:
- “Loan”
- “Need a letter showing auto loan is pd in full”
- “Withdrawal”
Staff Question:
- “Speak to manager.”
- “Customer service”
- “To speak with a manager”
Employment Question:
- “401k plan”
- “401k”
- “To get my tax information for my 401k tax papers sent to me”
Shipping and Delivery Question:
- “Perdí mi tarjeta del banco”
- “I have not received my debit card”
- “I have not received the Account opening bonus”
Activation/ Cancellation Question:
- “Cancel card”
- “Activate Apple Pay”
- “Renewe no credit card”
Return/ Replace Question:
- “Change autopay date”
- “Get my overdraft fee returned”
Refund Question:
- “Refund”
Other Question:
- “Online banking”
- “Regarding overdraft”
- “BB&T AFTER HOURS NUMBER”
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BBT Bank