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I just had the same thing happen to me! Just logged on to my account to do find it overdrafted! Found that I was charged a $7.95 fee that I was not expecting. Called bbt and they tell me the fee was for using quicken. I did not even know what quicken was and when I...
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1.0
#1033824
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Our 1rst Loan was with Lendmark in 2008 then company sold to BB & T. BIG MISTAKE!!! We were never notified of the sale from one business to another. We have tried for years now to get our records from Lendmark. Lendmarks response to our request are records are gone...
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1.0
I didn't like
  • Poor management
#1024233
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Closed my BB&T account Dec 5th, 2016 in person with bank associate Tonya Sanders at a local branch 6213 STATE ROAD 54, NEW PORT RICHEY, FL 34653. 7 days later they honored a debit for almost $400 that was a mistake from a finance company for my car. Once the finance...
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1.0
I didn't like
  • Anything
#1019344
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Short Review for January 31, 2017, Pc_service

Bbt Bank
#1000499
I hate this BBT bank it has the worst customer service.
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Short Review for December 27, 2016, Pc_payment

Bbt Bank
#980541
They are taking their customers money in these outrageous fees, and not wanting to admit their wrong doing, i have pending charges from dec 22, and they still hadn't cleared my account yet, i asked if i would get overdraft fees, because of how they do, the rep stated i can't tell, i hadnt used the card since 12-24, this happened before
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Bbt Bank Banking Service Review

Bbt Bank
#980513
1.6
Didn't seem all that interested to help me. bad bad and always have issues with them. They bought out my old bank and turned it into a nightmare. Switching to local Credit Union
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Bbt Bank Customer Care Review

Bbt Bank
#977387
1.0
Too long to wait w no help or concerns about your time. Need a new bank. Any suggestions??
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Bb&t after 8 years of loyal service. Have screwed m3 and my wife. We deposited a check on our account from a 3rd party. Which without are knowledge was a fake. Based on the fakecheck they allowed my wife to get a cashiers check. This whole thing is crazy. They ate...
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#1004045
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I had to find out the hard way that my account has been blocked by the risk management team. They are apparently in charge of fraud. The bank just up and shut off my access. My family and I went to a restaurant and had our card declined today. I had just made a deposit...
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h.kitchener
h.kitchener

Banks rely on both computer algorithms and human interaction to identify many types of "suspicious" activity. When both agree there might be a problem, your account is suspend...

#991076
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IF YOU ARE THINKING ABOUT THIS BANK RUN AND RUN FAST. THEY CHARGE YOU TWO DOLLARS TO SPEAK WITH CUSTOMER SERVICE AND ALL THEY DO IS SIT THERE AND TYPE ON A COMPUTER. I HAVE 12 DOLLARS WORTH OF FEES. THEY SAY USED THE AUTOMATED SYSTEM NEXT TIME. I GUESS THE AUTOMATED...
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1.0
#973822
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I will never ever ever recommend this book to anyone !! They put a stop payment to our direct deposit for no reason and then proceeded to tell us that the check was being mailed back to us because I couldn't actually handed to us even though I was coming from our...
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1.7
#950987
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Have been a customer for over 10 years. Go to check balance one day and am over $100.00 overdrawn. Investigate and figure out they've put one check through twice. Go to bank, they are unconcerned and swear they will "look into it and get back to me". I call every...
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1.0
#950627
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making payments on a car owned by my deased step father told me as long as payments were made it was ok to keep the car then went and put a claim on the car thru the estate without telling anyone. was not made aware of that and came and took the car. no communication...
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#943351
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For 4/1/2015 to 6/30/2015 period BBT Activities: There was service charge for any account. My Argument: when I signed contract with Citi bank, my accounts were set up with no service charges. During this period, BBT abided the contract I had signed with Citi bank. At...
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1.0
I didn't like
  • Service
  • Clerk
  • Statement
#940356
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