Told my Mother my convenience check from Discover "would probably bounce " so they could not cash it. All they had to do instead of being "unethical" was to either call and verify Or say they must hold check for 5 business days. I feel their behavior was rude and...Read more
Shout out to BB&T for taking advantage of your consumers during a time Of tradgedy. Im in Pasco county Florida and our area suffered devestation from Hurrican Irma. So much that our bank closed last Thursday at noon and as of today have yet to open. My wife and I both...Read more
For last 7 years I used this branch out of convenience to cash my paycheck because I work down the street and my employer have big accounts there and over 100 of employees are cashing their checks there every week. Everything was just OK up until this past Saturday...Read more
Cinnaminson, New Jersey
Short Review on January 31, 2017
I hate this BBT bank it has the worst customer service.
Short Review on December 27, 2016
They are taking their customers money in these outrageous fees, and not wanting to admit their wrong doing, i have pending charges from dec 22, and they still hadn't cleared my account yet, i asked if i would get overdraft fees, because of how they do, the rep stated i can't tell, i hadnt used the card since 12-24, this happened before
Bbt Bank Banking Service Review
Didn't seem all that interested to help me. bad bad and always have issues with them. They bought out my old bank and turned it into a nightmare. Switching to local Credit Union
Bbt Bank Customer Care Review
Too long to wait w no help or concerns about your time. Need a new bank. Any suggestions??
Please report your complaints about BB&T. They are a rip off! I've been with them since Oct 2010, why? I guess just not taking the time to go somewhere else... The customer service is awful.... I've had nothing but trouble since the first month with them. I've had one...Read more
I just had the same thing happen to me! Just logged on to my account to do find it overdrafted! Found that I was charged a $7.95 fee that I was not expecting. Called bbt and they tell me the fee was for using quicken. I did not even know what quicken was and when I...Read more
Our 1rst Loan was with Lendmark in 2008 then company sold to BB & T. BIG MISTAKE!!! We were never notified of the sale from one business to another. We have tried for years now to get our records from Lendmark. Lendmarks response to our request are records are gone...Read more
I didn't like
- Poor management
Closed my BB&T account Dec 5th, 2016 in person with bank associate Tonya Sanders at a local branch 6213 STATE ROAD 54, NEW PORT RICHEY, FL 34653. 7 days later they honored a debit for almost $400 that was a mistake from a finance company for my car. Once the finance...Read more
Bb&t after 8 years of loyal service. Have screwed m3 and my wife. We deposited a check on our account from a 3rd party. Which without are knowledge was a fake. Based on the fakecheck they allowed my wife to get a cashiers check. This whole thing is crazy. They ate...Read more
I had to find out the hard way that my account has been blocked by the risk management team. They are apparently in charge of fraud. The bank just up and shut off my access. My family and I went to a restaurant and had our card declined today. I had just made a deposit...Read more
IF YOU ARE THINKING ABOUT THIS BANK RUN AND RUN FAST. THEY CHARGE YOU TWO DOLLARS TO SPEAK WITH CUSTOMER SERVICE AND ALL THEY DO IS SIT THERE AND TYPE ON A COMPUTER. I HAVE 12 DOLLARS WORTH OF FEES. THEY SAY USED THE AUTOMATED SYSTEM NEXT TIME. I GUESS THE AUTOMATED...Read more
Do you have something to say about BBT Bank? What happened? What can we help you with?