BBT Bank
Reviews and Complaints
Someone stole my credit card and mybank card
So far so good as long as I get my new bank card and credit card and check book back witch I do Beleave I will get it all back and my money and lone back
Just want my loan and money back and my credit card and check book back please and thank you
- Low maintenance fees
- Colleen at the good drive branch
- Website functionality
- Teller knew the check payee and cashed check anyway
Preferred solution: My new credit card and new check book and bank card my stuff was stolen yesterday
I did get the right help like I wanted
I can't
- I cannot review my account from my mobile app any longer
Preferred solution: I would like to know why I can no longer access my account from my mobile app
I do not like how I can not proceed with my contain
- Low maintenance fees
- Colleen at the good drive branch
- Family banks with them
- Customer service
- Does not have 24 hour telephone customer service
Fraud
Sent money to wrong person
User's recommendation: Good business
My account
- Family banks with them
- Closing locations
User's recommendation: Have a true 24/7 call center
Misconduct
FRAUD
- Friendly
- Slow processing
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of Account.
Preferred solution: Give Me Access To My Account Without Having To Go to Bank in person. Which is appointment only cuz of Covid. The Mad DID Reset it the First time it Happened through the Drive Thru. But Wouldnt Give Me A Temporary Atm Card. New Account.
User's recommendation: Not Sure Yet. Im Getting Worried Now Reading All These Reviews.
ATM cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Whitby, OntarioMoving my accounts
Preferred solution: get a new bank
User's recommendation: Don't be a customer- sucker
Need to see if a transaction went on pizza hut
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer Service/ merger
- False promises
- Customer service is garbage
Preferred solution: I'm closing account after years and years. I dealt with nice people in VA.
User's recommendation: NO! Do not do it ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Florence, KentuckyBad Customer Service
Preferred solution: Let the company propose a solution
User's recommendation: Help the customer if before you close
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same problem . I enter the right pass words and can't get on .
Also tried using debit and credit cards . They don't think the numbers are correct the numbers