BBT Bank - Holding a check because they can
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerMy husband has been out of work for over 10 weeks due to a back injury. We have been fighting with CIGNA to get his short term disability and have finally taken a loan from his 401K.
I deposited it Monday a week ago and when I called to find out why the funds had not been released I was told they were holding it because it was company policy to hold them for 7 working days and it would be released at midnight so "haha" I guess it is techincally 8 days. No we can not release any of the funds so he can pay for his medicine or his doctors copay.
Thank you BB&T for being so good to your disabled and sick customers. As soon as this check clears all funds will be withdrawn.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Deliver product or service ordered.
BBT Bank Cons: Policies, Customer service.
Location: Southport, North Carolina
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
And when you deposit them in another bank and try to do another check of this nature, the same thing will most likely happen.