850 Commons Dr, Parkesburg, PA 19365, USA
Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

I used to have Susquehanna bank before the merger & loved them. I didnt think much was to change so I continued banking there.

WRONG MOVE. to make a very, very long story short, they are basically thieves. I had a credit post to my account 9/15, & online it showed posted, yet the bank didnt actually credit it until 9/18, causing an overdraft --- it snowballed from there, causing almost $250 in overdraft fees & daily balance fees. This is not the 1st time this had happened.

Also, they hold cash deposits as well. When u ask for refunds or reconciliation theres absolutely no one to help. An absolute horrific bank w/ horiffic customer service.

I have had enough. It should be illegal what they are doing.

Product or Service Mentioned: Bbt Bank Account.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like