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I feel that I have been a victim of BB&T since they changed their deposit policies back in April 2008. I have had my checking account with them for 11 years and am being treated like ***. They are holding regular deposits for a day and a half! Not only that, here is the kicker – One Thursday afternoon I was out of gas so I put $20 in my car. First thing Friday morning, I deposit CASH into my account to cover the gas charges. Cash post immediately is what I was told, and even the first $100 dollars if it’s a check. Sounds good, right? Well, the gas charge posted Friday at midnight and I was hit with an overdraft fee! WTF!!! I called them first thing Monday and it was explained to me that even though the cash was in there, it does not post immediately. (even though I could withdraw it from the ATM if I wanted to.) Oh, and they couldn’t refund your NSF fee either.

Can we get a class action law suit started here? I know I’m not the only one being victimized by BB&T with their unethical banking practices.

Review about: Bbt Bank Checking Account.

Monetary Loss: $800.

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Anonymous
#1136087

Yes I'm in. BB&T said they could now opt us out on a business account, but failed to do so.

A month later $800. in fees???? Bank said that they took it off the personal account, not the business account. I went to stop the business account overdraft, in the first place?

The personal account never had overdraft.... we opted out when we opened it.

The business account "didn't have the option to opt out" when we opened it, so we went and spoke to them. They said now we could?????

Anonymous
Birmingham, Alabama, United States #695352

I would gladly take part as well!! On a Thursday my hubby and I do our casual depositing his check into the account.EVERY THURSDAY!!!

This particular Thursday, the lady must have put her underwear on backwards or something. We went to deposit it and she says she cant do so. We've been doing this for a long time. I ask why?

bc we've been depositing his payroll for months.The lady tells me that she doesn't have to answer to me and that "did you not hear me? I said I can't". I get mad and am asking why and she is being rude and yes I am demanding why? SHe then shuts the blinds and calls the cops on me.

I later get ahold of a Service Leader in the area for BB&T and he tells me its fine to do so. So the next week I deposit my husbands check on a Thursday and they once again give us a hard time.I called the Service Leader again and he tells me that they have to take my check. Well they did. A week later I get a letter in the mail that they are closing my accounts?

seriously? what a corrupt sorry excuse for a customer service!!!!!

BB&T you are the worst bank ever!!! thieves is what its called!

Anonymous
#450787

Yes BBT SUCKS their on-line banking is never right from midnight to 7 in the morning. Also any errors with there on-line banking they don’t consider banking error.

They state that their on-line banking is only a tool to help with your account and is not always correct. I wish they told me this before I opened my accounts. Also there is no clear rime or reason to how they prosses their deposits and withdraws. How do they stay in business this way.

Calling them is just as confusing, you can tell they have been programmed to avoid helping with fees. The real bad thing is their fees cause more fees there has to be a better way. I've never seen such a thing I'm sure I need to just close the account as fast as I can. But what a pain this is also.

I just wish I never went there in the first place. If you are thinking about banking there save yourself and pick any other place.

Anonymous
#423498

Im confused as to how a bank is "taking advantage of people" when a its systematically processed. Things are done in an order.

WRITE DOWN WHAT YOU SPEND. There is noone sitting there pushing a button causing these fees. If you have to get gas USE THE CASH YOU HAD - no fee for that.

If an 80 yr old woman is getting fees, maybe she isn't keeping track of her account. Stop blaming the world for your irresponsibility.

Anonymous
#330978

I've been with BB&T since June 2010, Emmediately startjng in july 2010 sonn started getting overdraft fees over and over.On top of that i seen fees of $30,00 the 50 and others plus double overdraft on some checks.Actually i am doing this for my mom because i didnt know this was going on so long, But i just looked at everything and as of this year tothrogh july she was charged almost $2.000 dollars 315 was overdraft and rest fees they were able to add. Yes i wish we coud sue the XXXX out of them , They took advantage og my mother and sister, Shes in her early 80s.

PLease lets get this out I believe the owner is a crook and they are scamming people out of their hard earned money, Please let me know if someone knows what we can do?

I will check back soon to get a response, My mon as of August 2011 had her check sent to our house and she changed banks, She still has a $10,00 left in BBT because she hasnt canceled them yet not sure why but she will, I got a link i might come back with i believe it was the owner of BBT posting a comment and i believe if you read it you would agree like me he sounds nuts. Will come back with link or try posting it but its sorta long, Write back and complain we need to get these poeple, Stand up for our rights, Thank you everyone.

Anonymous
#288883

I would gladly take place in this lawsuit, here is my email address if something gets started: summerrbrown@gmail.com.

I too have been victimized beyond belief.

Anonymous
#197273

I hate bb and fee!!!! They are riduculious to work with.

they have STOLEn (and i do say STOLEN money from me for months) I'm too embarassed to admit how much money they have made from me (just within this month)!!! I have talked to them about it-- THEY HOLD MONEY /DEPOSITS/CASH and post in such a way that intentionally causes overdrafts- they support/customer support staff is rude and I have had an issue that was never resolved from 11/09. I call them out on their "fees" with the new legislation that was passed and they tell me that doesn't apply to business accounts or commercial accounts---WTF!!!!I own and operate a very small business- PART if not AlL the reasons for the overdrafts to begin with is because my CREDIT CARD PROCESSING IS SLOW (2-3 days)I've tried multiple times to leave a "cushion" in my account--even have an account that it's suppost to pull from...

BUT IT DONT!!!!!I have looked into suing them but it cost so much I would be willing to join and/ or start a class action- Infact I'm getting ready to make a website just for this ***... WE NEED TO FIGHT BACK!!!!!

Anonymous
#189482

I looked at my 86 years old mother statement in September and realized that she had an overdraft of $140.00 in June. I know it was 2 months later but I think BB&T should have been a little bit more concern about their senior citizens accounts. When I inquired about it, I was told there was nothing they could do because they really didn't know what had happened....*** BB&T, show a little concern....

Anonymous
#184032

:p

Anonymous
#169157

very pissed off with bbt on how they post to acounts they told me i had money when i didnt i used my online banking like a good mad bill pays and was shown that it was taken out of my account but that wasnt the case it was not out and i got hit with 4 odf on my account but if they were to post on the right day for bills and my pined card trans i would of been only 25 dollors over with one fee but nope got 4 and very rude staff wanted to close acount but to no end i need to go into a center but when is the bank open only till 4 and when do i get off is 5 i work m-s i asked if i could close over phone or mail after i bring the account to 000 balances and i couldnt the rep told me i would get a in active fee to my account and once it got very high i would be turned for a bad balance well now its at a 00 balance and i have to take time off to go handle this at the center i work for a bigger bank then bbt we close accounts over the phone wtf cant they it is the same system we use we need to have a law suit worked on bank of america i know i work for them we give back so much money each day for the same thing bbt i did all you have to do is ask for it and at no time will we be rude or we get fired bbt listen up treat customers better pls

Anonymous
#164914

These people (BB&T) are out there to steal your money by all means possible. Here in Florida, they started charging me $1 dollar with each withdrawal, that's to access MY MONEY!.

Their Phone banking service is the worst. Simply because it's never accurate. Charges always show after almost 48 hours and what you hear over the phone as your balance is most of the time wrong. Also, BB&T's online bill payment is slow as *** requiring 5 business day to issue a payment down the street.

You're in trouble if you try to make a payment on Thursday because it won't be processed until Friday of the following week. Scream if you see BB&T branch and run the other way!

Anonymous
#156102

I knew I couldn't be the only someone goinf through such trajedy. BB&T has systematically been over-drafting my account for months.

I do not pratice spending more than I have. The bank process my debit in such a way that I incurr multiple 35.00 fees.

I am so very frustrated, and my wife is ready to leave me. This is bigger than profits, this is about families being attacked.

Anonymous
#138132

Basic unfairness, they are glad if I closed 30 credit card accounts but they will not allow me to open any of them. They received 3 billion in tarp funds that allowed the credit to debt ratios sore and allowed them to buy a healthier financial position.

this is what I need to run a business. You have to have some working capital.

I would like to sue BB&T for pain and suffering and crimes against humanity. I think that covers it.

Anonymous
#121878

I recently opened a BB&T account and within the first two weeks was hit with many overdraft fees. They, and most banks too, have set up a systme where you are designed to fail and occur these fees.

To their benifit not ours. I use a Walmartmoney card now and have never had a overdraft fee!

Anonymous
Sihanoukville, Preah Sihanouk, Cambodia #121870

Had something similair. Had $365 in my account, Made 11 transactions which totaled $367 instead of bouncing the last transaction (Which was certainly my fault) they bounced ALL 11 for a total of $385 dollars in Overdraw fees, all from a 4 dollar parking fee, because I ran over my hour.

So at the end of the day my account had negative 385 dollars in it. Parking for that extra 10 minutes was 389$$ Amazing. They structure their things to come out in this order to cause you overdraft fees.

ALSO they hold your money.

I will put a withdraw date of say 3/10 for an online bill pay, they will take the money from my account on 3/9 but my creditor will not receive it until sometimes the 14th-15th.

This causes late fees etc. I am done with BBand T after a7 years with them

Anonymous
#121134

I would gladly go into a lawsuit with you. What many have spoken of, quite angrily, I and my family, have been victimized as well.

Anonymous
#111586

Some issue with BB&T and I have filed a complaint anywhere and everywhere I possibly could! They rip you off with their fees!

Im an ACCOUNTANT and they still ripped me off!

Anyone who knows of a class action against them.. please let me know!

Anonymous
#111374

LIEFF CABRASER HEIMANN & BERNSTEIN, LLP

E-Mail: mail@lchb.com

Firm Website: www.lieffcabraser.com

THIS COMPANY IS INVESTIGATING BB&t pRACTISE FOR POSIBLE LAWSUIT

JUMP ON THE BAND WAGON FAST

Anonymous
#109441

I WOULD GLADY GO IN ON A LAWSUIT AS WELL. ME AND MY HUSBAND DEPOSITED BOTH OF OUR CHECKS IN AT THE SAME TIME AND IT CAME TO A TOTAL OF $1100.

WE HAD WENT OUT TO EAT AND I WENT AEROPOSTALE AND SPENT $100. WELL TO MAKE A LONG STORY SHORT BY THAT MONDAY WE WERE IN THE NEGATIVE $900. WE WENT TO OUR LOCAL BRANCH AND THEY TOLD US WE DIDNT KNOW HOW TO MANAGE MONEY. ALSO, THEY CHARGED ME A $35.00 OD FEE FOR A $2.OO DEBIT CHARGE.

I THINK THIS BANK SHOULD BE INVESTIGATED BY THE GOVERNMENT.

THEY ARE STEALING MONEY FROM ALL OF THEIR CUSTOMERS. :(

Anonymous
#106530

I also would join you in a lawsuit. I have had it with people who don't care about other people.

I had a possitive balance on Monday night (Bank was closed for holiday), checked online Tuesday morning, and I was still in the positive, went to BB&T to make a CASH deposit, and somehow I incurred $210.00 in overdraft charges!! I'm furious! They claim that my cash deposit wouldn't even post to my account until Wednesday night!

I also was told that when you deposit cash, that it is immediately available!! This can't be legal!

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