I got account with them more than 2 years. I was trying to help them by became a customer.
I got charged $10.00 for maintain fee. I was trying call them since Saturday until today. No one could me with a poor customer service as specially one on EASY DRIVE. Their staffs weren't friendly.
They don't even have a manager to handle a problem. She told me they will get one when they'll hiring! OMG!!! What's answer to your customer!
I went their on one greeting. They ignore me, no one willing to help. They rather to hurry up lock a door. Instead to help their customer.
I wonder how long these people will have a job, if they are careless like that!
Poor BB&T to got employees like Trisha S. Krager and Justin!
Review about: Bbt Bank Account.
Monetary Loss: $10.