Not resolved

Well , I went to check on my account balance and was advised my pin number was not valid; in spite of receiving a letter that had my same pin when it was with Susquehanna.I waited on the phone for more than 25 minutes until I decided to hang up.

So i used my new BB&T debit card number, then it asked me for the new account number, then it asked for my pin number. This time it accepted the pin number. It gave my account balance but had no more information or history. What does that mean?

This sucks because no information has migrated over. Now they say you can keep using your checks until you run out before getting the new ones. Really? It will take me at least two years to use my Susquehanna checks.

Now, the other thing that sucked? I called back and got a recording asking if I wanted to win a free vacation for 2.

No, I want my account information you idiots.

This reviewer shared experience about poor customer service and wants this business to have the product delivered. The author is overall dissatisfied with Bbt Bank. The most disappointing about bbt bank checking account from Bbt Bank was longest holds ever Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Bbt Bank.

Check out the best and the worst companies in Banks category for more informed decision or compare Bbt Bank to other companies on our site.

Had an Experience with BBT Bank?

Write a review


Terms of Service
Post Comment

You May Also Like

BBT Bank - BB&T is out there to steal your money! BBT Bank "These people (BB&T) are out there to steal your money by all means possible. Here in Florida, they started charging me $1 dollar with each withdrawal, that's to access MY..." Read more Ge Capital - "DEADLY DISEASE" Ge Capital "You will find copy and paste from various complaints about GE Capital Retail Money Bank, which is also known as "GE Money Bank" "Ge Capital Retail Bank" "GE Capital Retail..." Read more Ge Capital Retail Bank - Actual Net Earned Less Then What Is Reported Ge Capital Retail Bank "Pay Pal GE Capital Retail Bank EBAY Reports on Transaction Details that you made more net profit then you actually earned. "Example" $91.96 is the net they have you..." Read more Pnc Bank - Locked out of Savings account while overseas! Pnc Bank "I have had some bad experiences with banks, but PNC really takes the cake. I am currently overseas in South America, and PNC decides to freeze my account (on May..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Reebok Dealer Reebok " - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more Little Caesars - Bad ownership service Little Caesars "Well someone in this city of chicago has taken to much of a chance to sabation a company as well as the pepole of this serivce health by calling in..." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more